RETURN & REFUND POLICY
Last Updated: 02/25/2026
1. Customizable Products (Non-Refundable)
Customizable or personalized items are final sale. We do not accept returns for:
- Incorrect customization submitted by the customer
- Customer-provided design or text issues
- Preference-based returns (color, size, or style changes)
We will issue a replacement or refund only if:
- The customization differs from what you submitted
- The product is defective or damaged
- We made an error in production
2. Non-Custom Products
Returns are accepted within 7 days of delivery if the item is:
- Unused
- Unopened
- In original packaging
- Not damaged
3. Refund Processing
Refunds are issued to the original payment method after inspection of returned items.
Shipping fees are non-refundable.
4. Return Shipping
Customers are responsible for return shipping costs unless the error is ours.
5. Return Address
[Your Return Address]